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Customer Service Representative Job Opening In Cairo – Now Hiring NOV Inc


Job description

NOV Cairo are looking for a proactive and commercially-minded Customer Service Representative to join our team and help drive our sales performance across existing and new accounts.

In this role, you will serve as a key point of contact for customers, ensuring exceptional service while maximizing revenue opportunities and supporting NOV's strategic business goals.

Key Responsibilities:

  • Develop and execute local sales plans aligned with NOV’s global sales strategy and customer growth objectives.
  • Manage weekly and monthly sales activities including client visits, lead follow-ups, and quotation tracking.
  • Evaluate customer inquiries, prepare accurate and competitive quotations, and manage the sales pipeline for forecasting accuracy.
  • Act as a customer advocate internally, coordinating with engineering, manufacturing, and commercial teams to ensure on-time and cost-effective solutions.
  • Identify and convert new business opportunities and leads, while maintaining strong relationships with key accounts.
  • Conduct contract reviews in collaboration with the Legal team, managing clarifications and exceptions as necessary.
  • Continuously seek to improve internal processes to elevate customer experience and operational efficiency.
  • Monitor market trends and competitor activity to inform product and service development.
  • Qualifications:


    Essential: Bachelor’s degree


    Desirable: Master’s in Business or MBA


    Skills:

  • Strong project management and customer relationship skills
  • Technical understanding of drilling equipment (preferred)
  • Proficiency in Microsoft Office (Excel, Word, Outlook)
  • Excellent communication and organizational abilities
  • Required Skill Profession

    Information And Record Clerks


    • Job Details

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    Unlock Your Customer Service Potential: Insight & Career Growth Guide


    Real-time Customer Service Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Service in Cairo, Egypt, highlighting market share and opportunities for professionals in Customer Service roles.

    349 Jobs in Egypt
    349
    213 Jobs in Cairo
    213
    Download Customer Service Jobs Trends in Cairo and Egypt

    Are You Looking for Customer Service Representative Job?

    Great news! is currently hiring and seeking a Customer Service Representative to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at NOV Inc adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Egypt laws and regulations

    What Is the Average Salary Range for Customer Service Representative Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Cairo. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Customer Service Representative?

    Key qualifications for Customer Service Representative typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

    How Can I Improve My Chances of Getting Hired for Customer Service Representative?

    To improve your chances of getting hired for Customer Service Representative, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    Interview Tips for Customer Service Representative Job Success

    NOV Inc interview tips for Customer Service Representative

    Here are some tips to help you prepare for and ace your Customer Service Representative job interview:

    Before the Interview:

    Research: Learn about the NOV Inc's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

    Be Positive: Focus on your strengths and accomplishments.

    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Customer Service Representative interview at NOV Inc, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the NOV Inc's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

    How to Set Up Job Alerts for Customer Service Representative Positions

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