Urgent! Cloud Microsoft 365 IT Support Specialist (Mac Environment) Job Opening In Cairo – Now Hiring Jadeer
Expertini
Jadeer is an HR solutions company that helps businesses build high-performing teams.
We connect companies with the right talent, develop effective HR strategies, manage employee relations, automate HR processes, and streamline operations.
Our expert team leverages industry knowledge, technology, and proven processes to understand each client's unique needs and provide tailored solutions to help them succeed - whether filling critical roles, scaling teams, enhancing processes, or achieving short-term goals.
Job Description: Cloud Microsoft 365 IT Support Specialist (Mac Environment)
Job Summary:
We are seeking a highly skilled Cloud Microsoft 365 IT Support Specialist with expertise in SharePoint, OneDrive, and the full suite of Microsoft 365 products within a Mac environment.
This role requires a professional who can provide on-demand support and maintain a high level of flexibility with timing to ensure seamless operations.
The ideal candidate will have deep technical knowledge, excellent problem-solving skills, and a commitment to providing exceptional service.
Key Responsibilities:
1.
Microsoft 365 Expertise:
- Provide advanced support for SharePoint, OneDrive, Teams, Outlook, and other Microsoft 365 applications in a Mac environment.
- Troubleshoot and resolve technical issues related to Microsoft 365 products and services on Mac devices.
2.
Cloud Support and Administration:
- Manage and maintain cloud-based Microsoft 365 solutions, ensuring optimal performance and reliability.
- Configure and optimize Microsoft 365 applications to meet user and organizational needs.
3.
SharePoint and OneDrive Management:
- Assist in the design, implementation, and maintenance of SharePoint sites and libraries.
- Provide support for file management, syncing, and collaboration tools using OneDrive.
4.
On-Demand Availability:
- Respond promptly to support requests and technical issues, providing assistance during flexible hours, including evenings and weekends, as needed.
- Ensure minimal disruption to business operations through timely resolution of issues.
5.
User Training and Documentation:
- Provide training and guidance to users on effectively utilizing Microsoft 365 tools in a Mac environment.
- Develop and maintain documentation for troubleshooting and usage best practices.
6.
System Maintenance and Updates:
- Monitor and apply updates to Microsoft 365 applications and Mac systems to ensure compatibility and security.
- Stay informed about new Microsoft 365 features and Mac OS updates, implementing them where appropriate.
Qualifications and Requirements:
1.
Educational Background:
A bachelor’s degree in Information Technology, Computer Science, or a related field is preferred.
- Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator, Microsoft 365 Certified: Fundamentals) are an asset.
2.
Technical Skills:
- Expert-level knowledge of Microsoft 365 applications, particularly SharePoint, OneDrive, Teams, and Outlook.
- Proficiency in managing and troubleshooting Microsoft 365 in a Mac OS environment.
- Strong understanding of cloud-based systems and IT support tools.
3.
Experience:
- Minimum 3 years of experience providing IT support, with a focus on Microsoft 365 solutions.
- Hands-on experience supporting Mac OS users in a professional setting.
4.
Soft Skills:
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- High level of flexibility and responsiveness to meet on-demand support needs.
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Great news! Jadeer is currently hiring and seeking a Cloud Microsoft 365 IT Support Specialist (Mac Environment) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Cloud Microsoft 365 IT Support Specialist (Mac Environment) Jobs Cairo.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Jadeer adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Cloud Microsoft 365 IT Support Specialist (Mac Environment) Jobs Egypt varies, but the pay scale is rated "Standard" in Cairo. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Cloud Microsoft 365 IT Support Specialist (Mac Environment) typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Cloud Microsoft 365 IT Support Specialist (Mac Environment) interview at Jadeer, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Jadeer's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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